eReferrals Project Officer

Req ID: 7367

Date: 27 May 2026

Site: VCCC (Parkville)

Location:

MELBOURNE, VIC, AU, 3000

Company: Peter MacCallum Cancer Centre

Unit: Health Information Services

Division: Chief Medical Officer

Department: Health Information Services

Enterprise Agreement: Health and Allied Services, Managers and Administr

Health Information Services

YOUR ROLE IN OUR FUTURE

eRefferals Project Officer - Health Information Services

12-month Fixed-Term, Part-Time position - 48 hours per fortnight
3-days per week (0.6 EFT) until Feb 2027, then 1-day per week (0.2 EFT) until June 2027.
Grade 4 (HS4) $52,836.38 to Grade 4 (HS29) $58,409.68 per annum + salary packaging + super + 5-week’s annual leave - Full-time equivalent to be pro-rated for part-time.

At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide variety of different backgrounds and experiences is critical to fostering innovation, cultivating compassion, attracting and retaining top talent and providing the best possible cancer care for our patients.

About the team

Exciting opportunity to work with a dynamic team to implement an integrated electronic referral system for the Parkville Precinct Hospitals.

The RMH is leading a project on behalf of the Parkville precinct hospitals (The RMH, the RCH, the Women’s and Peter Mac) to implement an electronic referral system to digitise and improve referrals into Specialist outpatient clinics at each hospital. We are looking for an experienced project officer with a good understanding of health systems to join the team and work closely the 4 hospitals to deliver the new eReferral system.

About the role

Reporting to the Chief Health Information Manager, the eReferrals Project Officer will support the delivery of the project by coordinating activities, monitoring progress, preparing documentation, and assisting in engaging stakeholders to ensure successful outcomes. The Project Officer will work collaboratively with the other Parkville Health Services and the Parkville EMR teams to scope and plan the implementation of the electronic referral solution. Grade 4 (HS4) $52,836.38 - Grade 4 (HS29) $58,409.68 per annum + salary packaging + super + 5-week’s annual leave - Full-time equivalent to be pro-rated for part-time.

About you

You'll bring with you:

Well-developed skills and experience of project coordination/management, organisational and planning skills, with an ability to self-motivate, work independently and as part of a team.
Well-developed strategic thinking, problem-solving and ability to identify opportunities, plan, execute and review in a way which delivers on strategic outcomes and increases impact.
Ability to work in a dynamic, fast-paced environment and manage time well.
Excellent communication skills including well-developed writing skills and an ability to promptly prepare relevant documentation, presentations and reports on project status, outcomes, and impact.
High level of computer literacy, particularly in Microsoft Office 360.
Ability to determine workload priorities, stay motivated, coordinate multiple priorities and work to timelines as part of a team.
Knowledge of the Victorian healthcare system.

Our benefits

We offer a range of benefits which support our people both personally and professionally, including:

Up to $11,660 in salary packaging to increase your take home pay.
Discounted health insurance and eye care.
A comprehensive health and wellbeing program.
Public transport options at our doorstep and end of trip facilities for cyclists.
Onsite eateries and coffee shops and inviting rooftop garden spaces.
Pathways for professional development and new career opportunities.
Five weeks annual leave, 17.5% leave loading & purchased leave options.
Flexible, hybrid working practices.

Inclusion and belonging

Peter Mac celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles.

Join us!

If you feel this role is right for you we warmly invite you to apply, and encourage your early application. All appointments are made subject to a satisfactory police check and may include vaccination requirements. Should you need assistance or require any adjustments or accommodations to fully participate in the application or interview process, you are welcome to reach out to the contact person listed. We acknowledge that not all applicants will meet the full list of selection criteria outlined, and wherever possible we will consider applications where relevant experience can apply.

Applicants to this role should provide a covering letter outlining relative key skills and experience to assist us with our assessment.

For further information about this opportunity, click Apply to be redirected to the Peter Mac Careers page where you can review the position summary. Alternatively, please contact us using the information below for a confidential discussion.

Hiring Manager: Vicki Iliopoulos

Email: vicki.iliopoulos@petermac.org

Applications Close: 11.59pm Wednesday 10 June 2026
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Position Summary

The implementation of the Parkville Precinct’s Epic EMR has provided a unique opportunity for our Parkville Health Services; RMH, Peter Mac, RCH, and RWH to continue to expand our digital health maturity through the adoption of supporting digital solutions, with a key focus being electronic referral (eReferral) management.

Adopting an eReferral solution is a key priority for the Parkville Health Services and is universally recognised as a core foundation in improving care across healthcare settings. An eReferral solution will provide a mechanism for accurate and timely transmission of referral information to the Health Service resulting in improved communication with our external healthcare providers and better care outcomes for patients.

Reporting to the Chief Health Information Manager, the eReferrals Project Officer will support the delivery of the project by coordinating activities, monitoring progress, preparing documentation, and assisting in engaging stakeholders to ensure successful outcomes within the project timelines, on behalf of Peter Mac. This role will engage relevant stakeholders to provide key insights to referral workflows and processes and represent Peter Mac for future state decisions that will ensure proper translation and best adoption of the eReferrals solution for the organisation. The Project Officer will work collaboratively with the other Parkville Health Services and the Parkville EMR teams to scope and plan the implementation of the eReferral solution.

Enterprise Agreement

Health and Allied Services, Managers and Administrative

Classification or Salary Range

Grade 4: HS4 - HS29

Immunisation Risk Category

Category C: Position within a non-clinical setting.

Key Relationships

Internal	Peter Mac Referrals team Peter Mac EMR team Specialist Clinics staff, Patient Navigators and other Peter Mac staff involved with incoming referral workflows
External	Precinct eReferrals Project Manager Precinct eReferrals project team Parkville EMR Team eReferral vendor

Skills

Essential Requirements

Strong belief in the benefits of a well-integrated eReferrals solution
Formal qualifications: tertiary qualifications in health, project management or other relevant area.
Ability to establish rapport, develop and maintain effective working relationships with a diverse range of stakeholders to foster and enable change
Well developed skills and experience of project coordination/management, organisational and planning skills, with an ability to self-motivate, work independently and as part of a team
Well-developed strategic thinking, problem-solving and ability to identify opportunities, plan, execute and review in a way which delivers on strategic outcomes and increases impact.
Ability to work in a dynamic, fast-paced environment and manage time well
Excellent communication skills including well-developed writing skills and an ability to promptly prepare relevant documentation, presentations and reports on project status, outcomes, and impact
High level of computer literacy, particularly in Microsoft Office 360
Ability to determine workload priorities, stay motivated, coordinate multiple priorities and work to timelines as part of a team
Knowledge of the Victorian healthcare system

Desireable Requirements

Experience/knowledge of the implementation or use of the Parkville EMR or other digital health systems.
Experience with or understanding of Peter Mac Specialist Clinics and referral workflows

Key Accountabilities

Key Accountabilities	Demonstrated By / Key Performance Indicators
1. Project Support	Assist with development and tracking of the project plan, progress measures and milestones Active participation and representation of Peter Mac at project control group meetings, functional and technical working groups Effective Stakeholder engagement and collaboration Develop relevant education materials Prepare communications and distribute via relevant channels Data collection and KPI metric evaluation
2. Project Requirements	Monitor project progress against key milestones, risks and opportunities across the project lifecycle Support communication strategies for the project Support project manager in planning, tracking and ensuring delivery of project activities and outcomes In collaboration with the project team: define and document project scope, aims/objectives, deliverables, evaluation criteria, and timeframe for completion. Support program and project governance processes Apply quality improvement methodology, tools and approaches at key project phases using a range of strategies (focus groups, surveys, process mapping, workshops) as directed by the project manager Engage and collaborate with stakeholders across Peter Mac and broader Parkville precinct hospitals Work in partnership with external stakeholders, consumers and GPs to ensure implementation is fit for purpose Implement change management related to the project
3. General Requirements	Work in your scope of practice and seek help where required Undertake mandatory training and other learning activities. Prioritise wellbeing and ensure safe work practices are developed and adhered to in their area. Contribute to organisation-wide and service/division initiatives and planning activities. Ensure risk management activities are completed, effective controls are in place and incidents are recorded, investigated and corrective actions implemented as far as is reasonably practical.

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For further information about this opportunity, click Apply to be redirected to the Peter Mac Careers page where you can review the position profile. Alternatively, please contact us for a confidential discussion.

Peter Mac is a child safe organisation and has a commitment to child safety and wellbeing.

WHY WORK FOR PETER MAC

Peter Mac offer a range of benefits which support our people both personally and professionally.
Our staff benefits include award winning facilities, professional development and events, a health and wellbeing program, flexible work practices and policies and financial benefits such as salary packaging.
We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability.