People and Culture Coordinator - Medical Workforce
MELBOURNE, VIC, AU, 3000
- Full time, ongoing role with monthly ADO
- Parkville location, with public transport options at our doorstep
- $74,000 - $82,000 + salary packaging + super + 5 weeks annual leave
The Peter MacCallum Cancer Centre (Peter Mac) is a Victorian public health service and a world-leading comprehensive cancer centre seeking to excel across all spheres of clinical care, research and education. Welcoming people from a wide variety of different backgrounds and experiences is critical to fostering innovation, compassion and excellence, and providing the best possible cancer care for our patients.
About the team
The Medical Workforce Unit (MWU) is a dedicated team within the People and Culture Department. MWU is responsible for providing strategic and operational service, supporting the employment of medical staff and the medical workforce needs of Peter Mac. Specifically, it provides administrative management support to the Chief Medical Officer, Medical Directors, Department and Unit Heads in the recruitment, contracting, onboarding and rostering of medical staff at Peter Mac.
About the role
In the People and Culture Coordinator - Medical Workforce position you will play a vital role in supporting our medical staff, and be responsible for providing efficient and effective administrative services that support the MWU.
A regular day will see you:
- Coordinate and process medical staff timesheet and overtime claims
- Coordinate and process the end-to-end Credentialing requirements for medical specialists
- Process salary recovery invoices
- Process new starter requirements for onboarding in SuccessFactors
- Process terminations in SuccessFactors
- Process Continuing Medical Education claims in consultation with the Manager and the Chief Medical Officer
This is your chance to be a part of a world leading cancer research, education and treatment centre in a state-of-the-art, purpose-built facility. You will be a member of a dynamic team that values excellence, teamwork and ongoing learning!
About you
You will be someone with excellent communication and interpersonal skills, who is able to build strong working relationships with a wide range of stakeholders. You’ll be able to handle sensitive matters with discretion and maintain a high level of confidentiality, and prioritise effectively within in a busy team work environment to meet deadlines.
You’ll bring with you:
- Experience in a similar role in the public or private sector
- Knowledge of computer applications including but not limited to Microsoft Office Suite and SuccessFactors
- Demonstrate knowledge of, or the ability to learn, a payroll software package and credentialing software
- An understanding and proficiency in spreadsheeting, including to filter views and basic formulas
- Knowledge of, or the ability to learn medical terminology
- HR, payroll or recruitment experience (preferred)
Our benefits
We offer a range of benefits which support our people both personally and professionally, including:
- Up to $11,660 in salary packaging to increase your take home pay
- Discounted health insurance and eye care
- A comprehensive health and wellbeing program
- Public transport options at our doorstep and end of trip facilities for cyclists
- Onsite eateries and coffee shops and relaxing rooftop garden spaces
- Pathways for professional development and new career opportunities
- Five weeks annual leave, 17.5% leave loading, purchased leave options and monthly ADO’s
Inclusion and belonging
Peter Mac celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles.
Join us!
If you feel this role is right for you we warmly invite you to apply, and encourage your early application. Applicants to this role should provide a covering letter outlining relative key skills and experience to assist us with our assessment and an up to date CV. All appointments are made subject to a satisfactory Nationally Coordinated Criminal History Check (NCCHC). Should you need assistance or require any adjustments or accommodations to fully participate in the application or interview process, you are welcome to reach out to the contact person listed. We acknowledge that not all applicants will meet the full list of selection criteria outlined, and wherever possible we will consider applications where relevant experience can apply.
For a confidential discussion about this role, please contact:
Hiring Manager: Sonya Steve
Contact Number: 03 855 96098
Email: sonya.steve@petermac.org
Applications close: 11:59pm, Tuesday, 18th February 2025
Position Summary
The Medical Workforce Unit (MWU) is a dedicated team within the People and Culture Department. MWU is responsible for providing strategic and operational service, supporting the employment of medical staff and the medical workforce needs of Peter Mac.
Specifically, it provides administrative management support to the Chief Medical Officer, Medical Directors, Department and Unit Heads in the recruitment, contracting, onboarding and rostering of medical staff at Peter Mac.
Enterprise Agreement
Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025
Classification or Salary Range
HS3
Immunisation Risk Category
Immunisation Category C
Key Relationships
Internal
- Chief Medical Officer
- All medical staff employed at Peter Mac (including honorary appointments)
- People and Culture
- Medical Directors and Medical Unit Heads / Team Leaders and Chair Senior Medical Staff
- Operations Directors
- Department Administration Leads
- Payroll
- Finance
External
- Parkville Precinct Partners Medical Workforce Units
- Parent Hospitals
- Australian Health Practitioner Regulation Agency (AHPRA)
- Department of Immigration
Education
Skills
ESSENTIAL REQUIREMENTS
- Strong written and verbal communication skills
- Sound knowledge of HR practices, legislation, enterprise agreements, awards
- Understanding / knowledge of Recruitment Best Practice principals and procedures
- Strong customer service skills, able to communicate effectively and respectfully with all stakeholders
- Demonstrated skills in the use of IT systems, preferably in a health care setting
- Competent in use of the Microsoft Office Suite
- Excellent organisational and time management skills
DESIRABLE REQUIREMENTS
- Knowledge and or experience in medical workforce management
- Payroll system knowledge / experience
- Knowledge and or experience in SuccessFactors or similar online recruitment software
- Strong customer service skills, able to communicate effectively and respectfully with all stakeholders
- Strong communication and stakeholder management skills
- Competent in use of the Microsoft Office Suite including Microsoft Excel or Google Sheets
- Strong attention to detail and good time management skills
Certifications, Licenses & Registrations
Key Accountabilities
Demonstrated by / Key Performance Indicators
Medical Workforce
Under the direction of the Manager Medical Workforce Unit key responsibilities include:
- Coordination and processing of medical staff timesheet and overtime claims
- Coordinate and process the end to end Credentialing requirements for medical specialists
- Process salary recovery invoices
- Process the new starter requirements for onboarding in SuccessFactors
- Process the terminations as required in SuccessFactors
- Process Continuing Medical Education claims in consultation with the Manager and the Chief Medical Officer
Provide technical content leadership and expertise
- Maintain and contribute to training resources for Medical Workforce as required.
Provide exceptional customer service
- Contribute to maintaining the team’s high level of customer service to staff within a designated team or portfolio
- Proactively respond to staff feedback (positive and negative) in relation to the team and individual’s performance.
Contribute to monitoring, reporting and improving team performance
Under the direction of the Manager
- Trouble-shoot any technical issues experienced in a timely manner to ensure quality is maintained
- Proactively identify opportunities for process improvement and collaborate with the team to implement appropriate solutions
- Analyse situations and information, clearly and accurately communicate information and make recommendations to peers and management.
Support the work of the team and department
- Proactively participate in meetings and activities within People and Culture
- Work cooperatively as part of the team and assist other areas and staff as necessary
- Ensure invoices from external providers are collated and processed by the team
- Other tasks as directed by your manager or appropriately delegated authority.
Stakeholder management
- Attend and contribute to organisational committees and working groups
- Build and maintain relationships with key internal staff and external providers
- Work cooperatively with other departments to obtain assistance and / or influence others in the achievement of set objectives.
Key Accountabilities (Contd..)