People Hub Functional Specialist
MELBOURNE, VIC, AU, 3000
At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide variety of different backgrounds and experiences is critical to fostering innovation, cultivating compassion, attracting and retaining top talent and providing the best possible cancer care for our patients.
YOUR ROLE IN OUR FUTURE
People Hub Functional Specialist
- Ongoing, Full-Time position
- 80 hours per fortnight with Monthly Accrued Days Off
The People Systems Team sits with People and Culture and is responsible for enhancing, maintaining and supporting the SuccessFactors HRIS modules and EC Payroll. Our small team is collaborative and supportive, working closely with Employee Relations and Payroll teams.
About You
- Strong technical understanding and hands-on experience with SuccessFactors EC, Recruiting and Onboarding
- Exceptional communicator
- Happy either working autominously or in a team
- Detail oriented, critical thinker
- Take initiative and efficiently solve problems
- Comfortable with changing priorities when required
Why You Will Love It Here!
- Ongoing training and lots of opportunity for improving your skills
- Supportive and collaborative team environment
- Five weeks annual leave, 17.5% leave loading, purchased leave options and monthly ADOs
- Attractive salary packaging options available with Smart Salary
- Public transport options at our doorstep and end of trip facilities for cyclists
- Onsite eateries and coffee shops and inviting rooftop garden spaces
- Flexible, hybrid working practices
Remuneration under the Enterprise Agreement 2024-2028 will be from $110,000 to $130,000 per annum for full-time dependant on candidate. To be discussed with Hiring Manager.
Applicants to this role should provide a covering letter outlining relative key skills and experience to assist us with our assessment. For further information about this opportunity, please review the position profile below or contact us for a confidential discussion.
Hiring Manager: Clare Pierce
Email: clare.pierce@petermac.org
Applications close: 15 May 2025
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Position Summary
The People Hub Functional Specialist is responsible for the functional administration, maintenance and support of People Hub (HRIS - SuccessFactors) and its service to our key stakeholders – including employees, managers, People & Culture and Payroll in accordance with business needs.
This role supports all HRIS modules (including Employee Central, Recruitment, Onboarding/Offboarding) and works collaboratively with Payroll System Functional Specialist/s to ensure end to end system solutions
The role provides system support to existing processes, solution development, configuration and implementation of system functionality that reflects best practice.
This position helps to define business problems via in-depth investigation and gathering of technical and non-technical information. The Functional Specialist outlines detailed requirements for solution and ensures the delivered solution meets the specified requirements.
Enterprise Agreement
Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025
Classification or Salary Range
Administrative Officer Grader 5 (HS5)
Immunisation Risk Category
Immunisation Category C
Key Relationships
| Internal |
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| External |
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Education
Skills
- Strong technical skills and hands-on experience with SuccessFactors or other HRIS including system maintenance, troubleshooting, change and enhancements, and integrations
- In depth knowledge of SuccessFactors including, business rules, roles & permissions and systems integrations
- Knowledge and understanding of organisational structures, positions and position relationships
- Understanding of compliance and security requirements related to HRIS applications
- Understanding of HR & Recruitment principles, policies and processes
- Highly organised with the ability to manage multiple priorities simultaneously in a fast-paced environment, and is comfortable with changing priorities
- Exceptional communication skills with the ability to build effective and collaborative relationships and negotiate with stakeholders at various levels within the organization and with external vendors
- Critical thinker, detail-oriented with strong problem-solving and analytical abilities to address problems and drive efficiencies
- Digital & technological literacy, able to translate complex system issues into terms understandable by non-technical stakeholders
- Advanced computer skills in the MS office Suite – Word, Excel
- Resilience and confidence
- Experience in the provision of HR services in a large and complex environment
- Knowledge and understanding of awards, EBA’s and legislation
- Project experience (involvement/coordination/management of small projects)
- SuccessFactors Certifications (desirable)
Certifications, Licenses & Registrations
Key Accountabilities
| Key Accountabilities | Demonstrated by / Key Performance Indicators |
| 1. System maintenance, design & continuous improvement | • Collaborate with internal stakeholders to identify, scope, and test system improvements and enhancements to maximise the full potential of the HRIS • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions, ensuring solutions meet business needs and requirements • Understands operational and strategic priorities when providing advice on design and build of the SuccessFactors modules and processes, whilst ensuring a focus on providing the best employee experience • Proactively communicates and collaborates with internal stakeholders to analyse information needs and functional requirements and deliver the following artefacts as needed: business requirements, functional requirements, user cases, interface designs, test plans and test cases • Follows change and enhancement request procedures ensuring approvals, documenting proposal and change requests and developing project plans (including objectives, outcomes, risk assessment and timeframes for delivery. • Conducts thorough system/ user acceptance testing as required with change requests, new configuration, system releases/upgrades • Ensures timely system administration to support key operational activities |
2. System Partner Relationships |
• Work collaboratively with 3rd party vendors (such as SAP/SuccessFactors and Deloitte (AMS) with regards to incident and enhancement requirements • Works closely and collaboratively with the Payroll Systems Functional Experts / Analysts in ensuring any end-to-end system processes are maintained or developed and tested thoroughly before being implemented • Works closely with other organisational systems experts (Active Directory, Microsoft product owners, Learning Hub) to ensure system integrations/interfaces are maintained and/or any People Hub changes are tested for downstream impacts |
| 3. Customer Support & Training | • Provide support and guidance to privileged users (People and Culture, Payroll, Nursing Workforce Unit, Managers etc.) in troubleshooting People Hub related defects and issues • Solves complex workflow and notification issues in People Hub • Create and update People Hub guides in line with system enhancements/changes and/or stakeholder feedback • Update workbooks or other relevant documentation. Document/ update business processes/ maps, training manuals, and quick reference guides • Build sustainable relationships of trust through open and interactive communication • Provide accurate, valid, and complete information/advice by using the right methods/tools (e.g., policies, procedures, Enterprise Agreements) • Collaborate with People and Culture teams to capture improvements to People Hub training and support to improve quality of the service |
Key Accountabilities (Contd..)
| Key Accountabilities | Demonstrated by / Key Performance Indicators |
| 4. Organisation Structure Management | • Ensure system configuration supports the organisation in maintaining Position Management structures, controls in place to ensure Position creation and changes are made accurately to the structure and are in line with relevant legislation and/or Enterprise Agreement requirements • Assist People and Culture teams with facilitating changes to the Org Chart and related workflow approvals following formal change process • Maintains system workflows in line with Peter Mac’s Policies and Delegation of Authority Framework |
| 5. Reporting & data analysis | • Supports internal stakeholders with creation and maintenance of reports within People Hub, tests and evaluates reports as required • Provides end user support and training on use the reports available in People Hub including how to edit or maintain filters • Create and run ad hoc reports from People Hub as requested • Uses system reports to provide analysis in system maintenance and auditing requirements |
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For further information about this opportunity, click Apply to be redirected to the Peter Mac Careers page where you can review the position profile. Alternatively, please contact us for a confidential discussion.
Peter Mac is a child safe organisation and has a commitment to child safety and wellbeing.
WHY WORK FOR PETER MAC
- Peter Mac offer a range of benefits which support our people both personally and professionally.
- Our staff benefits include award winning facilities, professional development and events, a health and wellbeing program, flexible work practices and policies and financial benefits such as salary packaging.
- We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability.