Medical Administration - Cancer Imaging
MELBOURNE, VIC, AU, 3000
At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide variety of different backgrounds and experiences is critical to fostering innovation, cultivating compassion, attracting and retaining top talent and providing the best possible cancer care for our patients.
YOUR ROLE IN OUR FUTURE
Medical Administration - Cancer Imaging
Ongoing, Full-Time Role (with Part-Time considered)
The Department of Cancer Imaging at Peter Mac is seeking a full-time permanent (or part time can be considered) Medical Administration staff to join our team. We are currently seeking a friendly, reliable, and motivated medical administrator to join our team in a fast-paced and team-oriented environment.
Key Responsibilities:
• Warmly greet and check in patients upon arrival
• Manage enquiries in person, over the phone, via email, and fax
• Assist with booking, rescheduling, and confirming appointments
• Support the distribution of reports and respond to billing enquiries
• Perform general administrative and ad hoc duties as required by Manager
Skills and Experience Required
• Strong customer service with a focus on patient centered care
• Excellent interpersonal and communication skills
• Strong attention to detail and organizational abilities
• The ability to multi-task and work cohesively in a team environment
• Previous administration experience in a Radiology practice and with our information system carestream and Karisma would advantageous.
Why Join Us?
• Supportive team culture
• Opportunity to grow and develop within the role
• Make a meaningful impact by supporting patient care
Peter Mac offers its employees the following benefits:
• Salary packaging
• Employee Assistance Program
• Central City location - Training and Development program
Remuneration as per Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025. HS Grade 1 Year 1 (HS1) $58,442.80 per annum (full-time equivalent - to be prorated for part-time) to HS Grade 1 Year 5 (HS17) $64,610.00 per annum (full-time equivalent - to be prorated for part-time) dependent on candidate experience. To be discussed with Hiring Manager.
Applicants to this role should provide a covering letter outlining relative key skills and experience to assist us with our assessment.
For further information about this opportunity, click Apply to be redirected to the Peter Mac Careers page where you can review the position summary. Alternatively, please contact us using the information below for a confidential discussion.
Hiring Manager: Steph Tan - Admin Manager
Contact Number: 03 8559 6627
Email: steph.tan@petermac.org
Applications Close: 11:59pm Tuesday 10 June 2025.
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Position Summary
Medical Administration is accountable for undertaking all administrative and clerical duties related to providing an efficient, high quality and professional Cancer Imaging service to patients, clinicians and all staff.
Enterprise Agreement
Health and Allied Services, Managers and Adminstrative Workers
Classification or Salary Range
Immunisation Risk Category
Key Relationships
| Internal | • Medical Staff and patients • Medical Imaging Technologists/Nuclear Medicine Technologists/Sonographers • Nursing (ward and Cancer Imaging) • Secretarial/reception (Cancer Imaging) • Medical Record Staff • Operations Manager |
| External | • Outpatients and relatives • Medical secretaries from other practices or units • Medical (referring Doctors) • Ancillary patient care professionals (social work, transport etc.) |
Skills
• Client communication and customer service skills
• Willingness to be flexible within team environment
• Knowledge of medical terminology
• Proficiency with computers
• General office administration skills
• Telephone reception skills
• Front desk professionalism
Key Accountabilities
| Key Accountabilities | Demonstrated by / Key Performance Indicators |
| • Warmly greet and check in patients upon arrival • Manage enquiries in person, over the phone, via email, and fax • Assist with booking, rescheduling, and confirming appointments • Support the distribution of reports and respond to billing enquiries • Perform general administrative and ad hoc duties as required |
|
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Peter Mac is a child safe organisation and has a commitment to child safety and wellbeing.
WHY WORK FOR PETER MAC
- Peter Mac offer a range of benefits which support our people both personally and professionally.
- Our staff benefits include award winning facilities, professional development and events, a health and wellbeing program, flexible work practices and policies and financial benefits such as salary packaging.
- We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability.