Junior Linux Systems Administrator

Date: 2 Jan 2025

Site: VCCC (Parkville)

Location:

MELBOURNE, VIC, AU, 3000

Company: Peter MacCallum Cancer Centre

Unit: Fox Pathology Research

Division: Cancer Research

Department: Laboratory Research

Enterprise Agreement: Health and Allied Services, Managers and Administr

Fox Pathology Research

At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide variety of different backgrounds and experiences is critical to fostering innovation, cultivating compassion, attracting and retaining top talent and providing the best possible cancer care for our patients.

YOUR ROLE IN OUR FUTURE

Junior Linux Systems Administrator

12-month Fixed-Term, Full-Time position
80 hours per fortnight with monthly ADO's
$74,448.40 AUD p.a.

We are seeking applicants that possess excellent troubleshooting skills, have a background or an interest in computational biology and have a passion for Linux, learning and helping others.

The successful applicant will be required to assist with the following tasks:

Assist with troubleshooting and remediation of clinical bioinformatics pipelines.
Configuration and deployment of clinical pipelines.
The administration, maintenance and technical support of Linux computer systems and platforms managed by the Research Computing Facility.
Ensuring that the Linux Computing ICT infrastructure is maintained and functioning as required.
Ensuring that all software infrastructure is maintained at an acceptable and consistent level of performance through regular optimization.
Ensuring the security of Research Computing Facility systems and software through regular updates, management of authorization and authentication systems and log analysis.
Support for users with day-to-day research, software, and data management issues and other tasks as specified by the Lead Systems Administrator - Research Computing Facility.

Applicants to this role should provide a covering letter outlining relative key skills and experience to assist us with our assessment.

For further information about this opportunity, click Apply to be redirected to the Peter Mac Careers page where you can review the position summary. Alternatively, please contact us using the information below for a confidential discussion.

Hiring Manager: Jason Ellul
Contact Number: 03 8559 6546

Email: Jason.Ellul@petermac.org

Applications Close: Wednesday, 15th January, 2025
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Position Summary

We are seeking applicants that possess excellent troubleshooting skills, have a background or an interest in computational biology and have a passion for Linux, learning and helping others. The successful applicant will be required to assist with the following tasks:

Assist with troubleshooting and remediation of clinical bioinformatics pipelines.
Configuration and deployment of clinical pipelines.
The administration, maintenance and technical support of Linux computer systems and platforms managed by the Research Computing Facility.
Ensuring that the Linux Computing ICT infrastructure is maintained and functioning as required.
Ensuring that all software infrastructure is maintained at an acceptable and consistent level of performance through regular optimization.
Ensuring the security of Research Computing Facility systems and software through regular updates, management of authorization and authentication systems and log analysis.
Support for users with day-to-day research, software, and data management issues and other tasks as specified by the Lead Systems Administrator - Research Computing Facility.

Enterprise Agreement

Health and Allied Services, Managers and Adminstrative Workers

Classification or Salary Range

HS3

Immunisation Risk Category

Category C: Position within a non-clinical setting

Key Relationships

Key Relationships	Internal	Research Computing Facility Clinical Bioinformatics Team Molecular Pathology Department Molecular Genomics Core Facility staff IT Services Lead – Office of Cancer Research Peter Mac’s ICT department Bioinformatics Consulting Team All staff in Cancer Research in relation to technical matters as required for achieving Peter Mac’s business objectives. Victorian Centre for Functional Genomics staff
Key Relationships	External	Commercial vendors, academic institutions (for example, The University of Melbourne), agencies of government and professional bodies as required to achieve the Research Computing Facility objectives.

Education

Skills

Experience and skills

Excellent troubleshooting skills.
An understanding of computational biology and bioinformatics workflows.
Basic programming/scripting skills in languages such as Shell scripting, Python and Perl.
Experience using Linux operating Systems, particularly Red Hat Enterprise Linux, CentOS, or Fedora.
Strong verbal and written communication skills for both technical and non-technical audiences.
Awareness or experience in containers.
Awareness or experience with virtualisation technologies, (eg KVM or VMware vSphere).
Understanding of networking technologies.
Experience in help-desk ticketing systems (eg Service Now).
Exposure to DevOps technologies and workflow tools (eg. GitHub).
Exposure to provisioning technologies (eg. Red Hat kickstart, Satellite)

Personal attributes:

A passion for helping others.
Strong interpersonal skills.
Drive and ambition to build themselves a career in Linux system administration.
Ability to absorb new information and complex concepts
Ability to work as a team member - either giving or receiving directions or sharing knowledge with other members of the team
Possess an adaptive style that responds to the changing business environment and demands
Ability to take direction and complete a task with minimal supervision

Certifications, Licenses & Registrations

Key Accountabilities

Key Accountabilities	Demonstrated by / Key Performance Indicators
1. Customer Service Relationships Service Requests Incidents	Provide a high standard of service and support to our stakeholders Build and maintain strong working relationships with our stakeholders Ensure that customer service levels are met with respect to the resolution of incidents and delivery of requests Troubleshoot technical problems and assess, diagnose, and resolve incidents and problems Analyse common Incidents and Requests to identify and resolve Problems Ensure continuous customer communication using the service management tool or other communication channels including phone, in person contact and email to keep customers informed of service incidents and requests Anticipate user’s needs and move effectively to address these requirements
2. Technology Configuration Knowledge Environments Updates	Assist with server administration activities Contribute, develop, and supplement documentation and training materials used by our stakeholders
3. Continuity Availability Reliability Security Performance	Troubleshoot and address any incidents that occur Ensure effective data security, integrity and recoverability procedures are always in place Maintain a stable and secure systems environment Foresee and prevent incidents by troubleshooting technical application problems before they impact users
4. Change Request Project Release	Support change activities for projects and system enhancement by assisting with technical analysis, design, and implementation Advise and assist in the development of new capabilities Participate in the preparation of design specifications for solutions required to be developed and implemented Develop, test, and implement environment upgrades and changes Preparation and execution of suitable testing plans Ensure that the end user experience is maintained through change or ensure relevant communications are sent

Key Accountabilities (Contd..)

5. Continuous Improvement Learning Processes Technology	Continuous learning orientation, keeping abreast of new and emerging technologies Actively embrace and contribute to new approaches within the department and organisation as a whole Build up a knowledge base of information that is shared within the broader team Identify improvements in processes and work with the team to implement
6. Openness and Accountability Teamwork Culture	Consistently demonstrate a clear, concise, open manner to all stakeholders Demonstrate taking ownership and responsibility for achieving commitments Demonstrate collaboration and value other people’s inputs Maintain transparency in all activities and tasks Work co-operatively as a team member, sharing responsibility and knowledge Adhere to Peter Mac values and treat people honestly and with respect Maintain an open communication culture Solicit feedback collegiately to improve personal and team performance. Seek out others, including stakeholders of the facility, to creatively solve problems.
7. Other Duties Compliance Escalatio Advice	Ensure compliance with company policies and procedures Escalate any areas of concern to management, as required Provide advice to management team, as required Support and carry out other tasks as directed from time to time

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For further information about this opportunity, click Apply to be redirected to the Peter Mac Careers page where you can review the position profile. Alternatively, please contact us for a confidential discussion.

Peter Mac requires its staff to be fully vaccinated against COVID-19. Please contact us if you would like to discuss this requirement.

WHY WORK FOR PETER MAC

Peter Mac offer a range of benefits which support our people both personally and professionally.
Our staff benefits include award winning facilities, professional development and events, a health and wellbeing program, flexible work practices and policies and financial benefits such as salary packaging.
We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability.