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Cashier

Req ID:  7040
Date:  11 Mar 2026
Site:  VCCC (Parkville)
Location: 

MELBOURNE, VIC, AU, 3000

Company:  Peter MacCallum Cancer Centre
Unit:  Transactional Services
Division:  Chief Financial Officer
Department:  Finance
Enterprise Agreement:  Health and Allied Services, Managers and Administr
Transactional Services

At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide variety of different backgrounds and experiences is critical to fostering innovation, cultivating compassion, attracting and retaining top talent and providing the best possible cancer care for our patients.

 

YOUR ROLE IN OUR FUTURE
 

Cashier - Finance

  • Ongoing, Salaried Full-Time opportunity
  • 80 hours per fortnight with monthly ADO's
  • $58,442.80 to $64,610.00 AUD p.a.
  • Attractive salary packaging offers available

 

About the role

The Cashier will work within our transactional services team and has the following responsibilities:

  • The collections, receipting and banking of funds received (front office and back office). 
  • Issue Car Parking Concession Tickets. 
  • Rotating between Cashiers Office and Finance Office. 

 

About you

You will have excellent customer service and support skills with a demonstrated ability to effectively communicate as well as build and maintain professional relationships.

You'll bring with you:

  • Experience of Cashier duties using multiple systems both customer facing and backend functions; 
  • Knowledge of MBS and Health Funds schedule of fees; 
  • Demonstrated ability to manage workflows to deadlines and prioritise own tasks; 
  • Computer literacy including advanced Excel skills and knowledge of billing and finance systems; 
  • Demonstrates initiative and the capacity to adopt a proactive approach to continuous quality improvement. 

 

Our benefits

We offer a range of benefits which support our people both personally and professionally, including:

  • Up to $11,660 in salary packaging to increase your take home pay
  • Discounted health insurance and eye care
  • A comprehensive health and wellbeing program
  • Public transport options at our doorstep and end of trip facilities for cyclists
  • Onsite eateries and coffee shops and inviting rooftop garden spaces
  • Pathways for professional development and new career opportunities
  • Five weeks annual leave, 17.5% leave loading, purchased leave options & ADOs
  • Flexible, hybrid working practices

 

Inclusion and belonging

Peter Mac celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community.  We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander.  We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles.

 

Join us!

If you feel this role is right for you we warmly invite you to apply, and encourage your early application.  All appointments are made subject to a satisfactory police check and may include vaccination requirements.  Should you need assistance or require any adjustments or accommodations to fully participate in the application or interview process, you are welcome to reach out to the contact person listed.  We acknowledge that not all applicants will meet the full list of selection criteria outlined, and wherever possible we will consider applications where relevant experience can apply.

 

Applicants to this role should provide a covering letter outlining relative key skills and experience to assist us with our assessment.

For further information about this opportunity, click Apply to be redirected to the Peter Mac Careers page where you can review the position summary. Alternatively, please contact us using the information below for a confidential discussion.

 

Hiring Manager: Ali Zafar

Contact Number: 03 8559 6943

Email: Ali.Zafar@petermac.org

 

Applications Close: 11.59pm Wednesday 25 March 2026

______________________________________________________________________________________________________

Position Summary

  • The collections, receipting and banking of funds received (front office and back office). 
  • Issue Car Parking Concession Tickets. 
  • Rotating between Cashiers Office and Finance Office. 

Enterprise Agreement

Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025

Classification or Salary Range

HS1

Immunisation Risk Category

Immunisation Category C

Key Relationships

Internal
  • Private Patient Billing Manager 
  • Revenue Services Team 
  • Financial Controller 
  • Admission Staff 
  • Specialist Clinics Staff 
  • Health Information Services 
  • Human Resources 
  • Medical Divisions 
  • Other relevant Peter MacCallum staff members (i.e. doctors, secretaries) 
External
  • Patients and their families 
  • Medicare 
  • Health Funds/ Insurance Companies 
  • DVA, TAC, VWA 
  • Commonwealth Bank 

 

Skills

Essential Requirements 
  • Experience of Cashier duties using multiple systems both customer facing and backend functions; 
  • Demonstrated excellence in customer service and support to patients and their families; 
  • Knowledge of MBS and Health Funds schedule of fees; 
  • Demonstrated ability to manage workflows to deadlines and prioritise own tasks; 
  • Computer literacy including advanced Excel skills and knowledge of billing and finance systems; 
  • Effective communication skills with demonstrated ability to develop and maintain positive professional relationships with various hospital personnel across a range of organisational directorates; and 
  • Demonstrates initiative and the capacity to adopt a proactive approach to continuous quality improvement. 
Desirable Requirements 
  • Customer focused and provides a high standard of service and support to patients and their families; and 
  • Works well in a sensitive/stressful environment. 

 

Key Accountabilities

Key Accountabilities  Demonstrated by / Key Performance Indicators 

1. Front Office (in Cashier Office):

  • Receipting of funds received via EFTPOS, BPAY, Direct Deposit, cash, cheque or Credit Card for all invoices generated within and outside Revenue Services Department. 
  • Process payments from patients through various Billing and Accounting systems. 
  • The provision of a receipt to patients for funds. 
  • Prepare daily banking for collection and transport to the bank. 
  • Distribution of petty cash to staff and the preparation of documentation for petty cash float reimbursement.

 

  • Receipts allocated to relevant system (including patient and non-patient systems) accurately and in a timely manner within an adequate control environment. 
  • All deposits and monies received are reconciled on a daily basis. 
  • Timeliness and accuracy of all work performed. 
  • Safe storage of funds received. 
  • Timeliness and accuracy of all work performed. 
  • Demonstration of a customer service attitude. 
  • All income reconciled on a daily basis accurately. 
  • Banking performed on a daily basis. 
  • Timeliness and accuracy of all work performed. 
     

2. Back Office 

  • Process payments from Medicare, Health Funds Compensable agencies and patients through various Billing and Accounting systems. 
  • Identification and allocation of funds from daily bank listing. 
  • Reconciliation of income against billing and accounting systems. 
  • Process credit notes, write offs and refunds. 
  • Follow-up under/over payments to identify and fix billing issues; 
  • Process excess’s and co-payments and identify rate and coning rules issues. 
  • Ensure all month end reconciliation issues are fixed timely and accurately. 
  • Answer patient, Medicare, Compensable Agencies and Health Fund queries regarding payments. 

 

  • Timeliness and accuracy of all work performed. 
  • Demonstration of a customer service attitude. 
  • Identification and allocation of funds from daily bank listing ensuring receipts are processed prior to month end and identify any not allocated before month end. 
  • Timeliness and accuracy of all work performed. 
  • Timeliness and accuracy of all work performed within PMCC guideline. 
  • Timeliness and accuracy of all work performed. 
  • Excess’s and co-payments are processed timely and accurately. 
  • Under payments are followed up timely. 
  • Identify rate issues and coning rules issues. 
  • Timeliness and accuracy of all work performed. 
  • Demonstration of a customer service attitude. 
  • Queries are answered timely
     

 

______________________________________________________________________________________________________

 

For further information about this opportunity, click Apply to be redirected to the Peter Mac Careers page where you can review the position profile. Alternatively, please contact us for a confidential discussion.

 

 

Peter Mac is a child safe organisation and has a commitment to child safety and wellbeing.

 

 

WHY WORK FOR PETER MAC

 

  • Peter Mac offer a range of benefits which support our people both personally and professionally.
  • Our staff benefits include award winning facilities, professional development and events, a health and wellbeing program, flexible work practices and policies and financial benefits such as salary packaging.
  • We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability.

Apply now »